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INNSiDE Manchester

Location: Manchester, M15


Whatever story you choose, you are the star

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.


About the role:


  • To be polite and courteous at all times.
  • To answer all telephones promptly and efficiently.
  • To be fully conversant with check-in  and check-out procedures.
  • To be aware of all hotel facilities and services offered.
  • To adhere to all hotel credit policies, taking care with chance or unconfirmed reservations.
  • To take full responsibility for any cash float used on a shift and for any banking received




Recognition schemes, pension, “refer a friend” bonuses. 

28 days’ holiday (pro-rata) including 8 public holidays.

Meals on duty, uniform, healthcare, Perkbox discounts. 

Development including cross-training, development programmes and language classes.

Social events and paid volunteering. 

Discounts for you, friends and family to stay at Meliá worldwide.


What will it be like to work for Meliá Hotels International?


Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different.


We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.