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Assistant Night Manager 

 

Hotel: INNSiDE by Melia Newcastle, UK

Position: Assistant Night Manager (Reception / Front Office)  

Salary: up to 21,500 per annum

Job Summary: The Assistant Night Manager will deputise for the Night Manager, ensuring an overall smooth running of the department during night hours, ensuring the complete satisfaction of guests.

 

Duties include:

  • Ensure the night audit is completed with accuracy
  • Complete duty management shifts 
  • Ensuring the health, safety, and security of the hotel during night hours
  • Manage any complaints including noise complaints proactively and effectively 
  • Complete any additional tasks as set by the Front of House and Night Manager

 

 

“Whatever story you choose, you are the star” 

 

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories. 

 

 

What are we looking for?

  • Experience in a similar role, ideally Supervisor or Night Auditor in a hotel environment
  • Opera PMS experience (not essential) 
  • Excellent and effective communicator
  • Problem solving and complaint handling skills
  • Experience training and developing a team in internal processes
  • Flexibility and adaptability
  • Team player

 

 

Benefits

  • Competitive Salary
  • Company medical cash plan (Scheme A)
  • Perkbox
  • Excellent discounted hotels and leisure scheme "MyMelia Rewards"
  • Complimentary meals on duty
  • Complimentary gym access (some restrictions at peak times may apply)

 

What will it be like to work for Meliá Hotels International? 

 

Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different. 

 

At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story. 

 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.