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Bellman - ME Dubai 

 

 

“Whatever story you choose, you are the star” 

 

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories. 

 

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand.

 

To serve the needs of the business, our guests and our colleagues by ensuring that all guests are enjoying a positive and memorable ME DUBAI experience. The Guest Service Agent is a key representative of our hotel and the ME DUBAI brand. He or she creates one of the most powerful first impressions to our guests.

  • Welcome and acknowledge all guests according to company standards.
  • Escort guests to rooms.
  • Open doors and assist guests/visitors entering and leaving property.
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Assist with luggage storage and retrieval.
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
  • Supply guests with directions.
  • Arrange transportation (e.g., taxicab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
  • Communicate parking procedures to guests/visitors.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents or injuries.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Support all co-workers and treat them with dignity and respect.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps.

  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • To attend hotel events, daily shift briefings and training to improve professional skills.
  • Perform other reasonable job duties as requested by Supervisors.

 

What will it be like to work for Meliá Hotels International? 

 

Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different. 

 

At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story. 

 

We are an equal opportunity employer and value diversity.  We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.