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STK HOST/HOSTESS – ME LONDON

 

Whatever story you choose, you are the star

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand.

 

 

What will I be doing?

Efficiently greet guests and seat at tables in a friendly and timely fashion.

 

  • Organize seating plan on Open Table before Service
  • Communicate guest’s notes and info to managers, chef and servers during service
  • Liaise with the Reservation manager for special information, requests and bookings
  • Train new and existing staff
  • Maintained company standards
  • Participate to weekly manager’s meetings
  • Keep all menus clean and organized
  • Warmly and graciously greet all guests upon arrival, using guest name if known and recognizing any regular guests
  • When possible, open the front door for guests entering or leaving the restaurant
  • When immediate seating is limited, record guest names and quote wait times
  • Update Maître d/lead host on table status
  • Run Open Table System
  • Locate guest parties when tables become available
  • Accommodate special seating requests for guests whenever possible
  • Seat guests based on guest preference, guest count in server stations and proper seating of room
  • Help guests with tables and chairs when seating
  • Upon seating, open and hand guests the menu
  • Relay messages to servers and bussers as needed
  • Thank guests as they leave and invite them to return

 

What are we looking for?

 

PERSONAL QUALITIES

  • Problem solver
  • Responsible
  • Creative
  • Passionate
  • Self-motivated

 

LANGUAGES

  • English: Mother tongue or fluent
  • Further languages are highly valued depending on location

 

REQUIREMENTS OF THE POSITION

  • 2/3 years experience required
  • Be 18 years of age
  • Be able to communicate and understand the predominant language(s) of our guests
  • Must have knowledge of dining room
  • Be able to work in a standing position for long periods of time
  • Be able to safely lift and easily manoeuver items, weighing 20 to 25 pounds
  • Some knowledge of floor plan system e.g Opentable

 

 

 

What will it be like to work for Meliá Hotels International?

Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different.

At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story.

 

We are an equal opportunity employer and value diversity.  We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.