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Security and Health & Safety Manager

ME London Hotel

Location: London, WC2R


ME London is one of the leading hotels in the centre of London located near the city's main theatres, exclusive boutiques, and trendy night clubs.

Whatever story you choose, you are the star


At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand.


Job summary:


To oversee the overall operation of the Security department in the protection of hotel, guest & employee property. To ensure all guest & employee safety is adhered to in accordance with the company health & safety procedures & relevant legislations.


Main responsibilities:


  • Ensure the smooth and efficient operation of the Security Department and that all Security, Fire, Emergency and Crisis Management procedures are adhered to throughout ME London, in accordance with Company Policies and Procedures.
  • To Chair & take ownership of the Health & Safety Committee, with specific involvement in maintaining a safe work environment, by ensuring the completion of incident investigations and workplace inspections.
  • To conduct monthly audits on lost property, health & safety, master keys, long term luggage storage and front office registration procedures, and to maintain appropriate required records.
  • To conduct health and safety trainings through the hotel for all departments including but not limited to fire training, COSHH training etc.
  • To actively demonstrate excellence in customer care and service, whilst maintaining high levels of respect and a professional image at all times within the hotel.
  • To be conversant with criminal law and to be able to carry out duties and training within following Acts and policies, in particular Theft Act, Criminal Damage act, Public Order Act, Drugs Act, Powers of Arrest Act, Data Protection, Human Rights
  • Responsible for preventing avoidable loss to the hotel, guests and colleagues, whilst aiming to provide a hazard free environment for both guests and colleagues.
  • To be present during peak business hours (Tuesday – Saturday) and be present late night on Thursday – Saturday especially in restaurant outlets.


The Ideal Candidate:


Experience in managing CCTV, fire and security alarm systems

Previous experience managing a busy operation with multiple outlets in a Security Management or Team Leader level role is essential

Excellent leadership, interpersonal and communication skills

Ability to work under pressure




Recognition schemes, pension, “refer a friend” bonuses.

29 days’ holiday including 8 public holidays.

Meals on duty, dry-cleaning, season ticket loans.

Healthcare, Perkbox discounts.

Development including cross-training, development programmes and language classes.

Social events and paid volunteering.

Discounts for you, friends and family to stay at Meliá worldwide

Competitive salary


What will it be like to work for Meliá Hotels International?


Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different.At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story.


We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company