Share this Job

Security Officer - ME London 



“Whatever story you choose, you are the star” 


At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories. 


ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand.



Job summary: To fully understand and perform your job accountabilities and personal competencies as described below.  Work with your team to deliver and exceed customer’s expectations of service.  To know and deliver the ME London Standards of Service.


What will I be doing?


  • To ensure that each patron is old enough to legally enter the venue by checking each guest's identification and scan their official ID in the ID Scanner.
  • To ensure that the venue doesn't exceed the maximum safe occupancy allowed by law.
  • To interact with customers in a friendly and courteous manner
  • To greet new patrons and customers leaving the venue
  •  Inspects various sections of the establishment, from the bathrooms to the bar itself
  • To resolves conflicts and restrains anyone who gets into a physical arguments
  • To ensure nobody is acting aggressively or destructively, and protects guests, staff, property and equipment.
  • to stop illegal practices from taking place.
  • To warn and evict the guilty tactfully.
  • To make decisions quickly
  • To have good powers of observation
  • To defuse potentially violent situations
  • Be well trained and tactful
  • To meet the standards specified in the S.O.P.
  • To attend all training, as required
  • To have a good customer service skills
  • strong communication skills
  • Adherence to all company procedures on health and safety and hygiene including maintaining cleanliness of work areas at all times
  • Maintain correct standards of  dress, as laid down in the grooming policy
  • To be fully aware of the fire evacuation procedures
  • To report any accidents, to guests and staff and potential hazards
  • Any other reasonable request, as required by Management


What are we looking for?


  • Must hold a valid license from the Security Industry Authority
  • Have valid references and no criminal history
  • Minimum of 1 year experience in clubs, Bars, or events security
  • Fluent English in writing and speaking
  • have excellent communication and customer service skills
  • be able to work as part of a team
  • Available to work Thursday/Friday/Saturday
  • Smart & well-groomed in appearance
  • Competencies:
  1. Plans, organises approach to get things done.
  2. Manages time and resources effectively.
  3. Sets high personal performance standards.
  4. Prioritizes actions and manages tasks through to completion.
  5. Communicates openly and clearly both verbally and in writing.
  6. Self-reliant, working with minimal control and direction.
  7. Acts on own initiative when appropriate.
  8. Adapts quickly and positively to new situations.
  9. Can handle more than one task/situation at a time.



What will it be like to work for Meliá Hotels International? 


Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different. 


At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story. 


We are an equal opportunity employer and value diversity.  We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.