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SUPERVISOR - RADIO

 

Whatever story you choose, you are the star

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicentre of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand.

 

What will I be doing?

 

Execute company Sequence of Service to serve guests food and beverage in a timely manner, help and support restaurant managers before, during and after service

 

Financial Responsibility

 • Maintains budgeted revenues, cost of sales (COS), labour, supplies and operating cash flow (OCF)

• Monitor activities and expenses including inventory (beverage inventory company)

 

 

  • Supervise and lead front of house team
  • Ensure service is maintained at the utmost of quality levels 
  • Accept guest payment, process credit card charges and make change (if applicable)
  • Receive and serve orders to guests in a timely fashion
  • Perform blind cash drop in safe at the end of shift
  • Proficient food and beverage knowledge
  • Supervise servers, runners, bussers and bar staff
  • Be available to fill in as needed to ensure the smooth and efficient operation of the service as directed by the restaurant managers
  • Maintain par sheets and par levels
  • Assist with scheduling of the front of house team
  • Oversee opening and closing duties when on duty
  • Suggest incentives and initiatives for floor staff
  • Drive initiatives and support manager’s decisions
  • Ensure beverage and service is maintained at the utmost of quality levels and all front of house is trained in food safety and alcohol service

 

 

What are we looking for?


PERSONAL QUALITIES

  • Problem solver
  • Responsible
  • Creative
  • Passionate
  • Self-motivated

 

 

LANGUAGES

  • English: Mother tongue or fluent
  • Further languages are highly valued depending on location

 

REQUIREMENTS OF THE POSITION

 

  •  Minimum 3 years relevant experience
  • Be able to communicate and understand the predominant language(s) of our guests
  • Excellent management, delegation and presentation skills
  • Strong influence, interpersonal, verbal and written communication, problem solving and creative solution generation skills
  • Possess basic financial acumen and have the ability to handle money and operate a cash register
  • Able to quickly integrate into a team and be recognized as a leader
  • Finds problem areas, develops solutions
  • Be able to work in a standing position for long periods of time (up to 5 hours)

 

 

What will it be like to work for Meliá Hotels International?

Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different.

At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story.

 

We are an equal opportunity employer and value diversity.  We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.