Share this Job

Luggage Porter

Kensington Hotel

Location: London, SW7 4PE

 

Whatever story you choose, you are the star

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.

 

About the role:

  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Assist Guests with luggage and other requests, as necessary
  • Demonstrate a high level of customer service at all times
  • Act in accordance with all health & safety, security and emergency procedures
  • Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
  • Maintain the lobby clean and tidy.

Benefits:

Recognition schemes, pension, “refer a friend” bonuses.

28 days’ holiday

Meals on duty, dry-cleaning, season ticket loans.

Healthcare, Perkbox discounts.

Development including cross-training, development programmes and language classes.

Social events and paid volunteering.

Discounts for you, friends and family to stay at Meliá worldwide

Competitive salary

What will it be like to work for Meliá?

Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.