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 Revenue Manager London 



“Whatever story you choose, you are the star” 


At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories. 


More than 380 hotels in more than forty countries prove the success of our unique way of understanding and living leisure. With a perfect union of mind and heart, we continue to build a successful business that is a worldwide benchmark. If you are a warm, professional, hospitable and creative person, Meliá Hotels International is the company for you. At our head offices, you’ll be able to start to immerse yourself in your role, take an in-depth look at the script of our Company and discover the benefits of forming part of this story.


About the role, what will you be doing?


Revenue Manager will maximize the RevPar of hotels under their responsibility, managing their pricing strategy on a day-to-day basis. Under the supervision of the area leader, develop and implement the different actions that guarantee an optimum performance. You will also:

  • Support the Cluster Revenue Manager in applying the pricing strategy in all systems and channels.
  • Manage daily Duetto RMS, creating the pricing rules required to implement the hotel strategy and auditing the accuracy of the data displayed in the tool.
  • Ensure appropriate inventory management in hotels and that the inventory available for sale reflects the real situation in th e hotel, using an overbooking strategy whenever appropriate.
  • Ensure that all hotels appear correctly in the different distribution channels, showing price parity and the desired position ing (or an absence of parity), reporting any possible flaws in content or opportunities for content improvements to the Sales team.
  • Lead the channel management function, ensuring that the pricing strategy for each market segment is put into practice correctly on each platform
  • Set up and monitor daily overbooking decisions.
  • Coordinate loading for participation in promotions and campaigns. Audit that said participation is displayed as agreed in all distribution channels.
  • Monitor events in the destination that may influence demand, creating an "Events Calendar” together with th e Sales team.
  • Verify that the daily rate is correctly positioned compared to competitors and monitor the daily pick -up compared to hotel objectives.
  • Review and analyse the pricing strategy of the hotels in the compset and other relevant pricing factors acc ording to the different conditions (meal plan, number of people, type of rate, etc.)
  • Lead the pricing strategy for the assigned hotels in the assigned cluster under the supervision of the Cluster RM.
  • Interact with the M&E department to ensure that the pric ing instructions and strategy decided by the Area Revenue Manager are included in price quotes.
  • Manage the opening and closing of levels in the MHI Pyramid following the instructions of the Cluster RM.
  • Once agreed with the Cluster RM, enter the weekly forecast within the time limits defined and on the internal platforms defined by MHI (DUETTO, IBR, etc.).
  • Introduce the annual budget in the system, guaranteeing the accuracy of the data and within the established time limits.
  • Open, manage and monitor requests in the Jira tool and all tickets related to RM
  • Support the Cluster RM by monitoring hotel market penetration on a daily basis together with other relevant ratios.
  • Closely monitor the pricing behaviour of hotels in the compset using the available rate shopping tools to identify practical opportunities.
  • Maintain the Revenue Management reporting system, distributing all the required reports to all departments and Hotels within the established time limits.
  • Monitor that the operations departments that introduce and manage data in the PMS do so according to MHI standards (Sales, Front Office, Reservations, etc.)
  • Prioritise sales through direct channels over third-party channels, especially in periods of high demand.
  • Use the available tools to reduce the use of OTAs and other commissioned channels (LX, MR discount, MR programmes, etc.).
  • Guarantee 100% use of the IBlue tool and the consoles defined by MHI.





What benefits do we have for you?


  • If you love to travel, Melia Hotels International is the place to work 😉 We have excellent discounts through our global My MeliaRewards program for you, your family, and friends.
  • At Melia the protagonist is you! You choose how far you want to go, and for this, we have different development plans in order to offer you opportunities for growth and to fulfill your professional dream. In addition, you can have international experiences if you wish, because we are located in more than forty countries!
  • Meliá Hotels International has developed a learning model focused on you, centered around continuous and experiential learning that can accompany you in your professional development. Because if you evolve, Melià evolves with you.
  • Corporate Social Responsibility is of vital importance to us, and for this reason, we give the opportunity to participate in different events and social activities of diversity and social inclusion, always highlighting our values and purpose.


What will it be like to work for Meliá Hotels International? 


Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different. 


At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story. 


We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. 


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