General Manager - Melia Pattaya (Thailand)

“The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟

Because belonging to the great Meliá family is being VIP 

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. 

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you 😉 

We are looking for a General Manager for the Melia Pattaya (Thailand)!

Pattaya is a city in Eastern Thailand, the second-largest city in Chonburi province and the eighth-largest city in Thailand. It is on the east coast of the Gulf of Thailand, about 100 kilometres southeast of Bangkok. Pattaya boasts a series of picturesque beaches, each with its own unique charm. Pattaya Beach is the city's main beach, lined with a bustling promenade, water sports, and plenty of beachfront dining options.

Melia Pattaya: consists of 234 rooms and counts on a wide array of facilities like Swimming Pool, Fitness Centre, Spa… Melia Pattaya delivers delightful culinary experiences to be enjoyed at its several outlets (All Day Dining, Specialty Restaurants, Cafes, Club Lounge…)

Position Profile

The General Manager, as the highest position of the Hotel’s management, will be responsible for the whole operation and for the leadership of the Hotel’s team towards the achievement of all the objectives and within the implementation of the Company’s guidelines and policies. This position will maintain a strong relationship with the property owner through proactive and ongoing communication.

The General Manager will be in charge of the planning, coordination, management and analysis of results of all the departments and will oversee the implementation of the procedures and policies of Meliá Hotels International, and of the established goals and objectives.

The General Manager will uphold the service quality, the brand standards and the maintenance of the facilities, while ensuring the respect of the Health & Safety regulations and the Sustainability & Talent Management corporate policies.

Main Requirements
•    At least 3 years of experience as General Manager in a city Hotel of the same category and similar size in the international Hospitality.
•    Experience in Luxury hotels management.
•    College level degree in Business Administration, Economics or equivalent Hotel Management or Tourism related education.
•    Excellent communication level in English.
•    Solid functional knowledge of all department operations.
•    Outstanding leadership abilities. Excellent management of Human Resources & Talent.
•    Strong Sales & Marketing skills and good knowledge of Revenue Management.
•    Good understanding of the Sustainability and the Environmental protection areas.
•    Knowledge of IT tools used in the hotel management environment.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

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