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We are currently looking for Events Coordinator - Planning to join our team at Meliá White House Hotel.

 

 

About Meliá White House Hotel

Meliá White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regent’s Park underground stations are all within a 5-minute walk.

Our Benefits Package Includes:

  • Competitive Salary
  • Contributory pension scheme
  • Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
  • Discounted dental and health cover with HSF
  • Travel & Food discounts: excellent employee special rates in Meliá Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
  • Complimentary hot meals, salad bar and beverages provided daily.
  • Personal Development: programmes designed to support your career right from the start, with unlimited access to online learning platform
  • Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
  • High street discounts: with Perks at Work
  • Paid time off to volunteer with one of our partner charities

 

 

About the role, what will I be doing?

Events Coordinator - Planning will organize all aspects of the groups and events processes once receiving the contract and to include pre event logistics, on site event management and post event follow up and billing. You will maximize customer satisfaction in order to ensure return of business. You will maximize the use of Food and Beverage outlets, maximizing potential conference and banqueting space and accommodation through upselling techniques. You will also:

  • Issue a function file as soon as the event is confirmed and the handover is delivered, and to ensure that all information/correspondence with and from the client regarding the event is filed.
  • Chase definite group bookings for rooming list, deposits and create special F&B packages in order to generate increased revenue.
  • Prepare all relevant paperwork for the weekly BEO meeting, daily & weekly BEO amendments distribution, to ensure that all information is communicated to the other departments.
  • Ensure that all accommodation & event requirements relating to conference business are correctly administrated.
  • Effectively liaise with Credit Controller regarding all credit applications. Perform all billing activities in order to ledger off all accounts within 72hrs after the group or event departure.
  • Attend all departmental meetings, briefings & internal or external training sessions as required.
  • Manage any last minute meeting enquiries, all social and F&B outlet enquiries, as well as converting it and coordinating. To deal with all internal bookings, as and when requested to the standard set down.
  • Arrange show rounds of the Hotel and all the facilities for new and existing clientele. To ensure that the office is at all times staffed and all telephone enquiries answered immediately.
  • Ensure that the office filing system is kept in a neat and professional working order at all times.
  • Handle minor guest and customer complaints with precision, speed and with a professional manner, and to the Hotel’s procedure. To communicate any complaints other than minor to the relevant supervisor.

 

 

 

About Meliá Hotels

 

Meliá Hotels International is a Spanish hotel chain with over 390 hotels & resorts in 40 countries. The company is one of Spain's largest domestic operators of holiday resorts and the 17th biggest hotel chain worldwide.

In London Melia operates 3 hotels: ME London, Meliá White House and Meliá London Kensington.

 

If that sounds like something you will enjoy doing than apply now.

Become part of Meliá Hotels today and grow your talent with us!

 

The successful candidate must already have eligibility to work in the UK.