Rooms Division Intern

“The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟

Because belonging to the great Meliá family is being VIP 

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. 

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you 😉 

INNSiDE By Melia Amsterdam welcomed its first guests in 2022, a year after its official opening in 2021 due to the impact of COVID-19. INNSiDE Amsterdam is the only Melia hotel in The Netherlands, the hotel has 328 rooms, 2 restaurants (including a sky bar), 3 meeting rooms, and a gym. The hotel welcomes both business and leisure guests. The hotel's diverse team brings together colleagues from around the world, creating a vibrant atmosphere. An interesting feature of the hotel is that we have our own bees, we sell their honey at the reception.

Job Summary: As a Rooms Division Trainee, you will play a vital role in ensuring the seamless operation of our Front Office and Housekeeping departments.

Your dynamic responsibilities will include:

• Warmly welcoming and assisting customers and guests.
• Fostering a collaborative team environment.
• Verifying guests’ registration details, processing payments, issuing room keys, and guiding guests to their rooms.
• Daily execution of assigned duties as per the checklist.
• Effective communication and coordination with internal departments (HSK/RES/F&B/Sales/Groups) to enhance guest satisfaction.
• Managing incoming and outgoing mail and packages.
• Adherence to company procedures and safety policies.
• Monitoring the MOD report and VIP list arrivals.
• Utilizing Opera, our system, to track occupancy, check-ins, check-outs, and stay-over guests.
• Completing hand-over and room reconciliation forms.
• Weekly calculation of "Room's invoices" to track cleaned rooms for each day and room type.
• Monitoring and calculating "Linen invoices" based on textile resources usage.
• Monthly calculation of "Linen monthly invoice."
• Conducting quality checks on VIP rooms.
• Responsible for ordering HSK/hotel amenities.
• Daily handling of uniforms.

What We Are Looking For:
 

Keep in mind that this position involves working in shifts, including weekends and holidays. We are seeking individuals who are:

• Passionate and energetic.
• Eager to learn and grow.
• Flexible and adaptable to a dynamic work environment.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. 

If you want to be “Very Inspiring People“, follow us on: 

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