Revenue Manager

“The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟

Because belonging to the great Meliá family is being VIP 

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. 

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you 😉 

• The Revenue Manager is responsible for using all revenue management tools, practices and techniques to help develop optimisation and revenue-generating strategies for the hotel in the short, medium and long term.
• Development and implementation of the pricing strategy during the different periods of demand.
• Optimisation encompasses all necessary revenue management techniques to search for and achieve budgetary objectives for RevPar, occupation, ARR and GOP and other ratios including F&B and other income.
• Any revenue generated by any department of the hotel will be monitored and analysed by the Revenue Manager, being his main role to evaluate and provide a clear vision of the source of each and every revenue in all the departments and its percentage of achievement.
• Also responsible for managing the reservations department according to the brand and Hotels KPI’s and SOP’s – responsible for the reservation department performance throughout the team and its members.
• Keeps abreast of newest trends and innovations in the industry and revenue field. Maintains an awareness of competitor revenue strategy and best practices in all areas of the hotel, rooms, F&B, valet parking operations, etc.
• Takes a proactive approach to revenue, anticipating potential opportunities and yield strategies.  Understands the changing needs of the business and develops promotions to meet both short term and long term needs.
• Sets realistic, measurable revenue strategies, objectives and goals to be achieved.  Provides the hotel team with regular updates on hotel performance to include market share, market segment roll ups, and channel metrics.
• Drives Market Share and Revenue Performance through proper pricing and mix management. Develops overall pricing strategy to include all market segments and distribution channels. Effectively manages and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites, PMS, CRS and the GDS.
• Lead the Director of Sales & Marketing and General Manager in the decision making process of promotion participation, offline contracts and pricing thereof.
• Reviews and analyses data on an ongoing basis, includes but not limited to Rooms Rollup, Pace, Group Backlog, Geographic Data, Enterprise Channel Reports, PMS Reports.
• Maintains the accuracy and timely entry of all relevant data in the Revenue Systems.
• Complete understands and effective execution of current and new RM tools.  Includes PMS, IPS, Sales & Catering System, Market Vision, Enterprise Channel Reports and any new/similar tools or reports developed in future years.
• Monitors and analyses any revenue stream of the hotel and keeps a daily updated record real vs forecast.
• Drives the ME brand values and philosophy. Leads and develops in conjunction with the Heads of Departments, revenue strategies and plans for the business.
• Builds effective working relationships with the hotel’s leadership team and Melia corporate office.  Partners with the group revenue/reservations team to maximise the revenue of ME Dubai Hotel and the Group.  Develops and maintains relationships with key partners to maximise joint revenue opportunities.
• Tracks key business indicators to determine the effectiveness of current systems and processes and identify areas for improvement.  Evaluates the performance of the brand website and updates/improves to ensure impact and business are maximised.
• Focuses on producing results through encouraging high achievement within the Team.
• Managing the Reservation Team.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

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