Sales Manager in charge of China market - Gran Melia Jakarta, Indonesia

“The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟

Because belonging to the great Meliá family is being VIP 

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. 

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you 😉 

We are looking for a Sales Manager in charge of China market - Gran Melia Jakarta, Indonesia

Mission:

Sales Manager mission is to ensure the smooth and efficient functioning of all Sales aspects of the hotel, with the ultimate goal of providing an exceptional guest experience. The Sales Manager plays a crucial role  in overseeing Sales departments and processes within the hotel to maintain high standards of service, guest satisfaction, and profitability. Sales Manager has to orchestrate all  Sales elements harmoniously, ensuring an impeccable guest experience while maintaining the hotel's reputation for luxury, elegance, and exceptional service. This involves overseeing departments, managing staff, optimizing processes, and maintaining the highest standards of quality and efficiency especially for the corporate Chinese market

Main responsibilities:

•    To meet and improve upon all agreed financial targets within the department
•    Always looking for exceed the expectation for our guests base on standard for product, staff productivity, and Gran Melia Jakarta Hotel’s image building  toward customers
•    Builds and strengthens relationships with existing and new corporate China Accounts
•    Participates in sales calls as individual or with sales team member to maintaining, engaging, improving values or acquire new business
•    Executes and supports the operational aspects of business booked (make an appointment, customer correspondence, generating proposal , writing contract, report, invoice)
•    Delegates or participates in delivering service excellence through each customer experience of stay

Main requirements:

•    Excellent command of English and Mandarin.
•    Creative leader who will be able to implement out of the box ideas and solutions
•    Familiar with Chinese working culture
•    Knowing a passion for delivering exceptional levels of guest service
•    Very Organized and Detail
•    Ability to work under pressure and under own Initiative
•    Knowing about marketing plan, business plan, commercial strategies, negotiation skills

•    College degree preferably specializing in hotel management or business administration, or equivalent 
•    Proven working experience as Corporate Chinese Sales Manager with track record on the 5* hotel business

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. 

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