Housekeeping Manager - ME LISBON

Housekeeping Manager - ME LISBON

“The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟

MISSION: Responsible for the organization, responsibility and management of the entire housekeeping department, ensuring continuous compliance with all highest standards

MAIN RESPONSIBILITIES

Ø To achieve an efficient guest satisfaction in compliance with the highest standards
Ø To ensure and monitoring the required housekeeping quality standards
Ø To guarantee clean and tidy all areas to the standard cleanliness

Ø To designs the annual cleaning programme
Ø To carry out administrative tasks for controlling his/her department: inventory control, checking supplier invoices, and follows-up corporate purchasing policies.
Ø To supervise and train of in-house staff, as well as external staff, on quality and Company standards
Ø To deliver excellent customer service
Ø To report on any shortages, damages or security issues
Ø To check stocking levels of all consumables
Ø To comply with health and safety regulation and act in line with company policies and licensing laws
Ø To maximize the productivity of the whole housekeeping department
Ø To actively participate in ‘On The Job Training’ and attend training sessions to enhance Personal Development
Ø To actively work as part of the team to contribute to accomplish the hotel and department objectives
Ø To ensure all maintenance issues are reported and deal with in an efficient manner
Ø To propose and follow up on the annual budget to the hotel’s General Manager.

Ø To check customer satisfaction and offer further requirements
Ø To ensure all extra requirements of the guest are dealt with efficiently
Ø To recommend investment proposals for improving or replacing equipment or facilities

What are we looking for? 

• Minimum 2/3 years of experience in the role 
• High Level of Portuguese and good English

• Hopistality degree
• Leadership, personnel management and decision-making skills
• Budget preparation and management
• Quality and customer service oriented

Because belonging to the great Meliá family is being VIP 

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. 

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you 😉 

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. 

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