Food & Beverage Supervisor - INNSiDE Milano Torre GalFa

“The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟

Because belonging to the great Meliá family is being VIP 

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. 

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you 😉 

Mission of the Position: Supervise the operation of the service in the area assigned (Restaurant, Bar, Breakfast, Events), ensuring compliance with the procedures and quality standards in the service offered to the customer, as well as promoting the sale of food and beverages, all to increase revenue and achieve the operational, economic, quality and human resources objectives of the hotel.

Job Summary: To manage properly all the activities related to F&B Supervisor position for INNSiDE Milano Torre GalFa

What will you have to do? 

• Plan the work of the restaurant staff in their sector based on the work forecast, the existing occupancy and the forecast of the respective period.
• Organise, train and supervise the personnel under their charge in compliance with the policies and procedures of discipline, appearance and personal hygiene, rotas, transit areas and safety standards established by the hotel and the corresponding health authorities.
• Ensure that the staff under their supervision comply with the departmental management's instructions regarding the assignment of tasks and duties established for each of them. Assist their line manager in administrating personnel by established policies and procedures.
• Participate in briefings at the beginning of each shift to check the presentation, uniforms and hygiene of the staff under their supervision and to receive information on any absences, VIPs, groups, events, general comments and exchange of opinions.
• Monitor the performance of waiters and assistants, ensuring that they comply with the service procedures (breakfast, buffet, lunch or dinner), taking care of the details of service etiquette and providing the customer with professional and careful attention.
• Ensure that communication between the kitchen and the waiters is correct and efficient to maintain good service and coordination.
• Be knowledgeable of the department's budget.
• Is knowledgeable of the department's economic performance.

What are we looking for:

• Prevoius experience in a similar role in hotels with different F&B Outlets (Restaurant, Bar, Banqueting and Room Service);
• Leadership and people management skills;
• Analytical skills;
• Fluency in English and Italian.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

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