Front Office Intern - INNSiDE Amsterdam

Are you a student?

Join our community of talents and grow with the opportunities we have prepared for inspiring people like you.

Discover some of the benefits we offer you:

• Learning & Internship Pathways: Follow a detailed plan that includes a welcome, internship plan presentation, follow-up meetings, and feedback sessions to ensure you acquire the necessary skills and are prepared for a position in the job market.

• IDEAL Talent: We identify and develop the best-performing interns to offer them the best paths within the company. Additionally, you can apply for our Graduate Programs, aimed at recent graduates with the goal of training and developing their experience in key areas of the organization to become future leaders.

• Global and Diverse Environment: Participate in a multicultural and diverse environment where each day brings new opportunities and challenges.

Job description: 

As an FO trainee you will ensure accurate and efficient running of the Front Desk. Respond to Guest queries in a timely and efficient manner. Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. 

What are the main tasks you are responsible for?  

• Welcome customers and guests in a warm and friendly manner. 
• Team working. 
• Verifying guests’ registration information, processing payments, issuing room keys, and directing guests to rooms. 
• Performing duties on a daily checklist. 
• Collaborating and communicating with other internal departments to ensure guest satisfaction. (HSK/RES/F&B/Sales/Groups.) 
• Receiving and delivering all incoming and outgoing mail and packages. 
• Complying with company procedures and safety policies. 

What are we looking for?

Keep in mind you will work in shifts, including weekends and holidays!

• Passionate and energetic individuals
• Eager to learn
• Flexible

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

If you want to be “Very Inspiring People“, follow us on: 

INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR