Restaurant Supervisor

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

Operational Excellence:

• Oversee daily restaurant functions, ensuring smooth operations and adherence to high service standards.
• Implement efficient workflows to enhance productivity and guest satisfaction.
• Collaborate with the kitchen team to maintain consistency in food presentation and quality.
• Monitor restaurant logistics, including reservations, table management, and service flow optimization.

Guest Experience & Service Standards:

• Drive an exceptional dining experience by ensuring all guest interactions exceed expectations.
• Analyze guest feedback, identify trends, and implement service enhancements accordingly.
• Develop and enforce standard operating procedures to maintain a seamless guest journey.
• Actively engage with guests to ensure satisfaction, addressing any concerns or special requests promptly to achieve maximum guest satisfaction.

Team Leadership & Development:

• Lead, train, and mentor the restaurant team to uphold the highest hospitality standards.
• Foster a culture of teamwork, accountability, and continuous learning.
• Conduct regular performance assessments and provide constructive feedback.

Compliance & Quality Assurance:

• Ensure strict adherence to health, safety, and hygiene regulations.
• Maintain alignment with Meliá brand requirements and global best practices.

Qualifications & Skills:

• Proven experience in a similar supervisory role within a luxury hotel or fine-dining establishment.
• Exceptional leadership and problem-solving capabilities.
• Excellent communication skills and ability to engage with diverse teams and clientele.
• Fluency in English is required; additional languages are an asset.

What We Offer:

• A dynamic and structured work environment within a globally recognized hospitality brand.
• Competitive salary and benefits package.
• Career advancement and professional development opportunities.
• Membership in My Meliá Rewards, the exclusive loyalty program for employees with exclusive benefits and advantages

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

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