F&B Captain

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

What you will have to do:
 

Operational Supervision

• Oversee daily F&B operations, including opening and closing procedures, and ensure that daily activities align with Meliá's established SOPs and high standards.
• Maintain high standards of food quality, service, and cleanliness, consistently aligning with hotel and brand guidelines.
• Support inventory management by tracking stock levels, ordering supplies, and ensuring operational needs are met.
   

Guest Engagement

• Actively engage with guests to ensure satisfaction, addressing any concerns or special requests promptly to achieve maximum guest satisfaction.
• Cultivate positive guest relations by maintaining a thorough knowledge of all food and beverage offerings, including seasonal items and special promotions.
• Team leadership and development
• Lead, supervise, and inspire a team of F&B associates, promoting a culture of continuous learning and excellence.
• Train, motivate, and mentor team members to maintain high morale and professionalism to foster growth and performance improvement.
   

Menu development and event planning

• Collaborate on menu creation to reflect current culinary trends while meeting budgetary targets, enhancing the guest dining experience.
• Assist with planning and executing promotional activities, seasonal events, and private functions in partnership with the Sales & Marketing Manager, Groups Coordinator, and Kitchen Chef to ensure exceptional event execution.
   

Operational collaboration and reporting

• Participate actively in weekly operational meetings, providing insights on F&B performance and identifying areas for improvement.
• Work closely with F&B management to ensure alignment on menu planning, event strategies, and service enhancements that drive guest satisfaction and operational efficiency.
   

What are we looking for?

• Proven experience in a supervisory role within the F&B or hospitality sector
• Strong leadership, organizational, and problem-solving skills
• Excellent communication and guest service skills, with a passion for creating memorable dining experiences
• Proficiency in Greek and English; additional languages are an asset.
• Familiarity with POS systems, inventory management, and F&B software.
• Ability to work flexible hours, including nights, weekends, and holidays as required.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

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