Senior Waiter/Waitress

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

What you will have to do:
 

Customer Interaction:

• Welcome guests warmly, take and serve food and drink orders efficiently, while offering suggestions and upselling menu items when appropriate.
• Handle guest complaints or concerns professionally, ensuring quick resolution and guest satisfaction.
• Anticipate guest needs and respond promptly to any requests or concerns.

Support to Team:

• Assist the F&B Manager in supervising daily restaurant operations, ensuring all standards are met.
• Help oversee junior staff and assist with on-the-job training to maintain high service levels.
• Ensure that all staff adhere to the hotel’s quality standards.

Order Management:

• Ensure that all food and beverage orders are accurately communicated to the kitchen and bar, following up to ensure timely delivery.
• Assist in organizing service flow during peak hours and special events, ensuring smooth coordination between the kitchen, bar, and floor staff.
• Coordinate with the kitchen and bar staff to fulfill special requests and dietary requirements.

Preparation and Setup:

• Assist in setting up the restaurant before each service, including table settings, cleaning, and ensuring all supplies are ready for smooth operations.
• Ensure that tables are clean, properly set, and well-organized at all times during service.

Inventory and Supplies:

• Assist in managing the inventory, ensuring sufficient stock of tableware, beverages, etc.
• Monitor supplies and work with the F&B manager to place orders as needed.
   

What are we looking for?

• Previous experience as a Waiter or Senior Waiter, ideally in a 4- or 5-star hotel or fine dining establishment
• Excellent communication and interpersonal skills, with a strong focus on customer service
• Solid knowledge of food and beverage service, with the ability to recommend and upsell items
• Ability to work under pressure in a fast-paced environment while maintaining a professional demeanor
• Availability to work flexible shifts, including evenings, weekends, and holidays
• Strong organizational skills and attention to detail
• Team player with the ability to provide guidance and support to junior waitstaff
• Fluent in Greek and English; knowledge of additional languages is an advantage.
   

What we offer:

• Membership in My MeliáRewards, the exclusive loyalty program for employees with exclusive benefits and advantages
• Career progression in an international environment
• Excellent working conditions in a diverse and inclusive workplace environment
• Ongoing training and development opportunities and certifications
• Opportunities for cross-departmental projects and learning

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

If you want to be “Very Inspiring People“, follow us on: 

INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR