Director of Food & Beverage

“The world is yours with Meliá” 

Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.

Are you ready to take the next step in your career with us?

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

I. MISSION: 

A Director of Food & Beverage will direct the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals. Ensure policy compliance, support the Company's initiatives, and promote a positive culture.

II. MAIN RESPONSIBILITIES:

• Provide a professional, advisory and executive support service to the General Manager to assist in meeting the strategic goals of the establishment.
• Develop and implement Food and Beverage promotions, strategies and special events in conjunction with the Executive Chef and the Director of Sales and Marketing.
• Coordinate the upkeep and cleanliness of all outlets by liaising with Housekeeping and Maintenance.
• Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.
• Maintain all equipment within the outlets eg. Menus, linen, china, glass, electrical equipment and Point of Sale system.
• Responsible for the checking of all stock, requisitions and equipment on a regular basis.
• Drive corporate or Hotel specific programs that affect guest satisfaction and profitability in the outlets.
• Implement control procedures to minimize errors, fraud and waste.
• Ensure that the property is seen as being the principle innovator in the market place.
• Coordinate Hotel wine lists, offering choice and variety as well as price consistency throughout the Outlets.
• Manager all entertainers in the property, ensuring quality standards are maintained.
• Handle Food and Beverage complaints in a timely and effective manner.
• Ensure correct liquor licensing laws are abided by, paying attention to intoxicated guests and underage guests.
• Prepare monthly outlook/forecast reports.
• Negotiate Food and Beverage contracts within corporate guidelines.
• Conduct development and performance reviews, identifying key personnel for further development and structured career pathing.
• Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
• Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
• Participate in the preparation of the Strategic Business and Operating Plans.
• Attend meetings as required.
• Implement opportunities for quality Team Building.
• Ensure that all associate comply with the grooming and uniform standards.
• Oversee the selection and appointment of new associates with the department.
• Conduct regular staff meeting to keep all associates informed.
• Participate in the Hotel “Manager on Duty” program
• Ensure compliance with legislated health and safety requirements within the workplace
• Comply with all Corporate and Hotel Standards and Procedures
• Actively promote a work environment, which cares for guests and associates alike.
• It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.

III. JOB REQUIREMENTS:

Bachelor’s Degree or Diploma in Hospitality, Food & Beverage, Culinary, or related field.

Good command of written and spoken English.

Strong knowledge of Food & Beverage operations, market trends, guest service standards, and financial management.

Minimum 3 years of experience in a similar position within an international 4-5 star hotel/resort environment.

Excellent leadership, communication, organizational, and team management skills.

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

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