Sales Manager based in HCM and Hanoi - Melia Danang Beach Resort

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

Mission:

1. Responsible for increasing and maintaining high levels of revenue for the Hotel.
2. His / Her selling efforts will be directed to the assigned market and will also include all activities designed to develop maximum room, food & beverage and related sales.

Main requirements:

1. Know the product.
2. Discover, analyze and evaluate the market.
3. Recommendation for most productive allocation of funds: direct mail, advertising, entertaining, etc.
4. Sales forecasting.
5. Be thoroughly knowledgeable of all hotel facilities and Food & Beverage outlets and their time of operation. Attempt to sell the advantages to the guest.
6. To respond promptly to all inquiries and correspondence from customers, propects and lead referrals in assigned markets and territories.
7. To set up and maintain good working relationships with other areas of the Hotel's operations.
8. To strive for the achievement of assigned occupancy and revenue targets.
9. To be actively aware of the competition from other hotels by checking the competition regularly.
10. Do not leak out confidential information.
11. To be well groomed at all times.
12. To report to work punctually and professionally.
13. To follow up with the client once their hotel stay or function is in progress to strive for and ensure repeat business.
14. Recommending and implementing special promotions.
15. Set up appropriate filing and tracing systems of existing and potential accounts, keeping them up-to-date and properly categorized.
16. Ensure proper handling, use and maintenance of office equipment and supplies, and the cleanliness and maintenance of office area.
17. Establish, maintain and use a library of reference materials, periodicals, texts and sales leads; stay abreast of market trends and hotel selling techniques .
18. Together with the Director of Sales & Marketing, formulate a sales and marketing program one year in advance and plan week-to-week sales activities with a view to maximizing the use of staff time and promotion money.
19. Develop business contacts in the market that lead to business for the Hotel.
20. Develop business relationships that ensure repeat business.
21. Build long term business relationships between the Hotel and the customers.
22. Be a good representative of the Hotel to the outside world.
23. Commit and communicate results which meet the customers' needs appropriately and which the Hotel can attain consistently.
24. Make recommendations for local advertising campaigns with media selection, timing, copy, etc.; suggest expenditures for direct mail programs, specific promotions; estimate costs of anticipated Sales & Marketing Department activities.

Main requirements:

• Good English in speaking & writing
• Similar position at another 5* hotels/resorts
• Customer service oriented.
• Outgoing and people oriented
• Motivator and self-starter

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

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