Bellman

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

Follow the Hotels Grooming policy and present a professional and well- groomed appearance at all times. 

Ability to work under supervision, polite and helpful to both colleagues and guests, receptive to feedback, good communication skills, friendly, enthusiastic and a willingness to learn. 

Good level of spoken and written English. 

Possess a positive, motivated, friendly, trustworthy outlook whilst on duty. 

Comply with all Human Resources company policies regarding timekeeping, requests for time off, sickness and absence policies, and conduct policies. 

To become an ambassador for the Hotel at any time you would be representing the company. 

Ensure a high level of product knowledge and area knowledge.  

Personalise each interaction with a Guest by using the Guest’s name during conversations. 

Must adhere to protocol where applicable and use correct form of address.   

Ability to understand and exceed guest’s expectations and needs. 

Ability to communicate and interact with multicultural clientele. 

Shall assist the guests when they are arriving in the hotel. 

Shall monitor the Valet team.  

Shall assist the runners and cover their duties when they are not present.  

Ensure that all customers receive luggage assistance if needed but never leave the door unattended.  

Shall provide guest with a full overview of hotel facilities and directions 

Act in a manner that is supportive of the hotel’s Health & Safety policies. 

Professionally, personally, and empathetically handle all customer complaints that are brought to your attention. Always listen, empathise, apologise, fix the problem, report the fault.  

Eye for details, quality oriented, ability to maintain high standards, receptive to training and coaching, well organised with the ability to handle more than one task at a time. 

Look for ways to continuously improve personal knowledge and skills and be actively involved with Leaders in the creation office best practices.  

Support, maintain, and enforce the service standards of the hotel. 

Comply with all security policies. 

Ensure cleanliness, availability and good working condition of equipment and supplies. 

Comply with all procedures and policies detailed in the Procedures Manual. 

Support the conservation of energy and protection of the environment. 

Comply with all Procedures and policies detailed in the Procedures Manual. 

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

If you want to be “Very Inspiring People“, follow us on: 

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