Bar Supervisor - Melia Durrës

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Hotel Melia Durrës is a luxurious beachfront resort offering world-class hospitality services to our esteemed guests. With a focus on providing exceptional service and memorable experiences, we are looking for an energetic, detail-oriented, and driven individual to join our team as a Bar Supervisor.

Mission:

Responsible for the bar outlets during their time slot, leading the operations of the assigned consumption centers, ensuring good management and customer experience.

What will you have to do?

• Manage daily operations of the bar outlets.

• Oversee daily and monthly inventory of glassware, dishware, cutlery, and decorations.

• Ensure accurate reporting of inventory and department performance.

• Supervise preventive maintenance and deep cleaning of bar equipment.

• Manage menus, liquor lists, and department promotions.

• Ensure proper operation of bar machines and equipment.

• Ensure compliance with hygiene, safety, and company standards.

• Monitor department budget and financial results.

• Help with the training and development of staff.

• Maintain excellent customer service and personalize guest experiences.

• Handle customer complaints and escalate issues when needed.

• Be aware of hotel services, entertainment, and events, and keep the team informed.

What we are looking for?

• Higher degree and/or university degree, preferably Tourism or Hospitality, or similar.

• Albanian and advanced English, a third language will be highly valuable.

• Knowledge of the F&B area, both the waiting service (restaurant) and the bar.

• Knowledge of cashiers' closing and reconciliation, stock management, and ordering.

• Knowledge of the latest bars trends.

• Ability to ensure health and safety procedures (HACCP).

• Cost control/ management.

• Knowledge of REVO, and POS management.

• Advanced command of the Office 365 package

• Knowledge of hotel operations.

• Ability to work in a team, service and quality oriented, professionalism, global and strategic vision and communication and influence as key competencies. Creativity and innovation.

• At least 1-2 years’ experience in a similar position, in the sector.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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