Groups & Events Coordinator - Melia Durrës

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

About Meliá Durrës

Meliá Durrës is a luxurious hotel located in the beautiful coastal city of Durrës, offering guests an exceptional experience with its stunning views, modern amenities, and top-notch service. Our hotel is the perfect destination for both leisure and business travelers, providing a serene environment and a wide range of facilities.

Mission:

The Groups & Events Coordinator at Meliá Durrës will be responsible for maximizing profits through the effective planning and coordination of groups and events. This role is essential in ensuring that all events are executed flawlessly, meeting and exceeding customer expectations, and contributing to the overall success of the hotel.

What You Will Do?

• Group Coordination: Serve as the main point of contact between the group and the hotel, ensuring all needs are met.
• Price Quoting: Prepare price quotes for all group requests for social events and meetings, aiming to generate the greatest amount of business for the hotel.
• Operational Details: Coordinate all operational details of groups and events, communicating efficiently with all departments involved.
• Documentation: Prepare group summaries and Food and Beverage service orders, distributing them at least 7 days before the event.
• Customer Interaction: Introduce yourself to customers as the new contact person for planning and group stays, confirming contracted services and sending follow-up communications.
• Upselling: Analyze customer needs to upsell food, beverages, and services, maximizing sales and profit.

What We Are Looking For

• Previous experience in event planning or coordination, preferably in the hospitality industry.
• Strong organizational and communication skills.
• Proficiency in English; additional languages are a plus.
• Excellent interpersonal skills and the ability to build strong relationships with clients and colleagues.
• Strong problem-solving abilities and attention to detail.
• A degree in Hospitality Management, Event Planning, or a related field is preferred.
• A proactive and customer-focused approach.
• A keen eye for detail and a commitment to excellence.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Flexibility to work evenings and weekends as required.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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