Resident Manager

“The world is yours with Meliá” #LI-SP1

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟

Hotel information

• Dürres, on the Albanian coast of the Adriatic Sea, is the second largest city in Albania and its beach is the most visited in the country.
• The hotel is a 5 stars complex based on the beach near Durrës city.
• Opening in April 2023. 
• 455 rooms :  Several categories  (rooms and suites) with awesome views and maximum comfort.
• The Level with 94 rooms and 10 private villas.
• Provides a 2.500 m2 swimming-pools area.

Mission of the position

Providing direct support to the General Manager of Meliá Durres, the role would be responsible for the Operations of the Hotel: planning, coordination, management, supervision and analysis of results from all Hotel Departments. Direct and inspire the high performance of hotel teams continuously evaluating and maintaining high service, quality and productive processes and workflow. Ensure the smooth implementation of the procedures and policies of Melia Hotels International in alignment with the strategic plans.

¿What are we looking for?

• A minimum of 2-3 years of experience in Resident Manager or similar positions.
• 360 degrees of Hotel Operations knowledge.
• Background in F&B would be desirable.
• University diploma / degree, preferably in Tourism (or equivalent Hospitality and Tourism studies).
• International experience is preferred.
• Functional knowledge of all department operations.
• Attention to detail & a passion for excellence.
• Demonstrate ability of Human Resources Management & Talent Development.
• Knowledge of IT tools used in hotel management.
• Proficient in Microsoft Office.
• High geographical flexibility is preferred.
• Spanish and English language (verbal and written) is mandatory and Italian would be desirable.
• Able to reside in Durrës (Albania).

Because belonging to the great Meliá family is being VIP 

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. 

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you 😉 

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. 

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