Accounting Assistant

“The world is yours with Meliá” 

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

OPERATIONS

*  Executes tasks in compliance with Hotel Management regulations, processes and    procedures.
*  Executes both financial and analytical accounting processes, necessary in the business units, which are delegated to them by their superior.
*  Monthly verification and recording of statistical data in SAP
*  Identifies and proposes improvements that optimise efficiency in their workplace.

CUSTOMER EXPERIENCE

*  Be knowledgeable of the Brand philosophy and comply with the standards, operational and identity manuals that apply to their department. 
*  Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations. 
*  Deal with customer incidents, communicating the actions taken to the person in charge.  Escalate the incident to the person in charge if a solution cannot be found.
*  Be knowledgeable of the Voice of the Customer goals and to execute the necessary actions to achieve them. 
*  Support their manager with the Sensory Architecture established for their areas. 
*  Be knowledgeable and promote the hotel's services and facilities as well as the entertainment programme, experiences and events.

HEALTH & SAFETY// HEALTHY WORKPLACE

*  Be knowledgeable of the hotel's evacuation plan. 
*  Be knowledgeable of the personal protective equipment and use it correctly.
*  Be knowledgeable of the methods, work procedures and risks inherent to their activity.
*  Assume the responsibilities assigned in the Occupational Health and Safety Management System Manual.

REQUIREMENTS

EDUCATION AND TRAINING:    University education in Business Administration, Finance and Accounting or similar.

LANGUAGES:    Local language (depending on the geographical location of the property) and advanced English.

SPECIFIC KNOWLEDGE:    

•    Knowledge of accounting account analysis; preparation of annual budgets; internal cost control (analysis, decision-making...).
•    Knowledge of tools related to accounting and financial planning and controls.
•    Knowledge of the different computer programs will be valued: SAP, PMS.
•    Tool management: Office package.
•    Knowledge of hotel operations.

EXPERIENCE:    At least 1 years' experience in a similar position.

(I understand that this is not an exhaustive description of my duties & this document is constantly changing & being updated)

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

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