Revenue Analyst

“The world is yours with Meliá” 

Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.

Are you ready to take the next step in your career with us?

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

Revenue Analyst

REPORTS TO: DIRECTOR OF OPERATION USA

DEPARTMENT: REVENUE

Melia Orlando Hotel

Celebration, FL

 “The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

In a company as large as your world, all that is missing is YOU.

MISSION: Maximise the RevPar of the hotel under their responsibility, managing the hotel's pricing strategy on a daily basis, and under the supervision of the leader, produce and execute the different actions that ensure the best performance.

OPERATIONS

PRICING STRATEGY

• Design their hotel’s RM strategy to maximise the portfolio’s RevPAR and EBITDA.
• Responsible for the design of the segment pricing strategy and follow up on a daily basis.
• Monitoring Duetto's pricing rules on which pricing decisions are based and ensure that they have the right strategy for each market segment and time period. Ensure that the system is up to date and correct.
• Review and analyse pick-ups daily, weekly and monthly reports both with their team (Revenue Executives) and with their counterparts in other departments (sales, e-commerce, marketing), and with their superiors (Head of).
• Analyse daily, weekly and monthly pick up reports and market trends from the different perspectives of market segment, source of business, room type, point of sale, etc., to ensure constant optimisation of the pricing strategy.
• Review, monitor and control the production and evolution of the different distribution channels (GDS, IDS, Melia.com, hotel direct...) and market segments.
• Responsible for the design of a pricing strategy and room type supplement strategy that maximises revenue from superior rooms and rooms with attribute. Monitor the performance of typologies, designing action plans for categories whose performance is not in line with expectations.
• Leading their hotel’s upselling strategy at the three key moments: booking, pre-arrival and arrival at the hotel.
• Responsible for implementing an aggressive overbooking strategy to ensure revenue maximisation, driving crosselling opportunities between nearby hotels.
• Responsible for deciding participation in low hotel campaigns as well as segment discount levels, keeping the focus on RevPAR maximisation.
• Oversee and validate the group and event quotation process, ensuring that the operations team follow pricing instructions.
• Coordinate the rate pyramid strategy.

FORECASTING AND BUDGET

• Responsible for the generation of weekly and periodic forecasts for their hotel.
• Generate minutes and action plans for each forecast, ensuring the feasibility of the actions planned to address the challenges analysed in the forecast.
• Create their hotel’s annual budget, as well as the necessary periodic revisions or ad-hoc reforecast.

MARKET PENETRATION

• Analyse and monitor their hotel's trade fair periods and peak dates. Increase the hotel's RGI during high demand periods.
• Ensures that the pricing strategy positions the hotel appropriately in the market vs the competitors.

REPORTING AND DATA ACCURACY

• Prepare and lead their hotel’s business review meetings.
• Ensures, together with the Yield executive team, the accuracy of the data presented in the reports.
• Oversee the correct entry of reservations and group booking blocks into the system by the reservation teams. 

DIRECT CHANNEL AND PROFITABILITY

• Use the tools at their disposal to seek OTAs disintermediation as well as other commission-based channels (LX, discounts and Meliá Rewards programs).
• Ensure prioritisation of the direct channel, especially at times of high demand, through reporting and monitoring.
• Compile the different strategies with the ultimate goal of disintermediating the OTAs and other intermediaries booking process.

ECONOMIC-FINANCIAL

• Participate in the preparation of their department's budget according to the set guidelines.
• Follow up on the defined budget, ensure compliance with it, and report any deviations that may occur within the department to the Business Partner. Participate in the definition of the necessary corrective measures to minimise negative impacts and monitor them together with the Business Partner.
• Participate in the preparation of projections by providing information on their department.
• Analyse the reason for deviations, participate in the definition of corrective actions and promote the implementation of corrective actions within their department.
• Periodically, analyse the P&L of their department, review all departmental revenues and expenses, seek to maximise results and identify opportunities for improvement with the support of the Business Partner.
• They are aware of the hotel’s economic results, as well as the impact of their department on them. Convey detailed information to their team.
• To ensure the fulfilment of their department’s economic goals while being aware of the hotel’s economic goals, as well as their fulfilment. Convey information to their team, clearly.
• They are responsible for all orders, both for the purchase of materials and for the contracting of services, for their department, as well as for placing and confirming them in accordance with the established procedure.
• Control and monitoring of their area’s Operational PAI, respecting the timings set by the company.
• Ensure compliance with the applicable regulations in the daily processes of their department, which affect the department's performance and internal control.
• Collaborate on departmental review points during audits and establish action plans to address the reported issues.
• Analyse and solve possible incidents that may arise within the department, which are reported through the cash and production control that is carried out daily by the administration department or MHS.

REQUIREMENTS

EDUCATION AND TRAINING:

• Degree or equivalent in business studies.
• Revenue Management training will be valued positively.
• Local language (depending on the geographical location of the property) and advanced English.
• Knowledge and experience in Pricing, Forecasting, Benchmarking.
• Knowledge of the Opera, Switch, Duetto will be valued.
• Knowledge of SAP.
• Knowledge of hotel operations.
• Demonstrate strong analytical and numerical skills.
• Ability to inspire and lead a team by example.
• Ability to work under pressure while always paying attention to detail.
• Leadership, proactivity, and initiative.
• Minimum 2 years of experience in revenue management/supervision in the hotel sector.

*This brief job description/responsibilities and/or duties are not intended to be ALL responsibilities or qualifications of the job.  EEO/M/F/D/V

*Only candidates with authorization to work in the U.S.A. will be considered. At this time, no monetary relocation assistance is available.

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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