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Cluster Director Food & Beverage - Melia Vinpearl North Vietnam

Area:  Food & Beverage
Location: 

Hai Phong, VN

Req Id:  35109

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We are looking for Cluster Director Food & Beverage - Melia Vinpearl North Vietnam (based in Hai Phong)

Mission

Overall responsible for the administration and operation of the section appointed in the F&B division. He/ She will maximize profits, maintain food/ beverage/ service quality and ensure customer satisfaction. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the Melia Hotels International.

 

Main Responsibilities

• Responsible for implementing the F&B strategy in hotels in the Melia Vinpearl Northern (in short: MVP North) through the application of product and quality standards and culinary management.

• Ensures compliance with standards and objectives.

• Analyses the competition and reports on trends and proposes improvements to the F&B Hotel Service Team.

• Responsible for the supervision and compliance by hotels with the guidelines in the Internal Audit (reviews the documentation, informs the Hotel Manager of any possible deviations in the standards or objectives for their immediate correction).

• Responsible for creating, analyzing and managing the F&B P&L, ensuring the achievement of the KPIs in the budget or forecast for the MVP North. Through activities such as:

- Direct cost control.

- Personnel cost optimization.

- Revenue control and optimization.

- Analysis of revenues and products sold.

- Regular Business Reviews.

- Creation of the annual CAPEX requirements

- Creation of the annual OPEX requirements.

• Annually review the training plan with the hotel General Management and HR area, in order to propose training actions based on the needs of the team.

• Identify high potential staff and actively participate in the development of the team.

 

Requirements

• Fluent in both Vietnamese and English.

• College/University Degree, preferably Tourism or Hospitality, or similar.

• At least 3-5 years in management positions and F&B strategy development.

• Development of management tools and processes, as well as improvement of KPIs.

• Ability to produce the budget definition.

• Orientation to new F&B trends.

• Knowledge of hotel operations.

• Excellent communication skills.

• Problem-solving skills.

• Ability to lead a team.

 

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Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

 

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

 

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

 

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

 

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