Sales Manager - Melia Serenity Cam Ranh Beach Resort (pre-opening)

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

We are looking for Sales Manager - Melia Serenity Cam Ranh Beach Resort (pre-opening).

Mission:
Responsible for complying with the budget of hotels in their designated segment or geographical areas with a vision of the area of origin business. Capture, develop and retain those accounts and carry out the actions established in the sales action plan to achieve and exceed the quantitative and qualitative objectives defined in the hotel's Business Plan.

Main Responsibilities:
•    Supports the preparation of budgets for the assigned segment and/or the assigned markets and sectors, as well as in the preparation of the hotels’ Business Plan.
•    Monitors objective compliance of the accounts under their direct responsibility, as well as of the Key, Strategic and Advanced accounts that are potential for their hotels, coordinating the monitoring of the latter with their Account Managers.
•    Involvement in the department’s strategic planning phase and preparation of the hotels’ Business Plan.
•    Develop and execute the actions established in the sales action plan to achieve and exceed the quantitative and qualitative objectives defined for the segment, geographical area or sectors assigned to their portfolio.
•    Coordinates and ensures the inclusion of their hotels in the action plans of the different segments and Account Managers, depending on the needs of the hotels.
•    Preparation of necessary reports for the Business Review.
•    Manage local accounts not assigned to Account Managers. Among them, it promotes hotels, as well as MHI's global programmes and tools such as MeliáPro Rewards, TravelLabs, etc.
•    Capture new local accounts and business opportunities for the company. Coordinate with Sales Development for assignment in cases where there is greater potential for other destinations/hotels.
•    Receives and manages requests from business customers (from their assigned segments, geographical areas, sectors) and responds (coordinates with the Account Manager in case of an assigned account).
•    Responsible for the preparation and implementation of Corporate RFP's, TT.OO Contracts, MICE Agreements, etc... and negotiation directly with the customer or through the Account’s Manager. Prepare the Business Cases necessary for the acquisition of new accounts.
•    Personally monitors the accounts for each hotel and will be the intermediary for any possible account incident, being ultimately responsible for closing the incident and offering a solution to the customer.
•    Detection of new business opportunities in traditional markets in the different business segments and prospecting for accounts in new potential markets for the destination, directly at the source, or with the help of DMCs or tourism organisations.
•    Negotiation of agreements for each of the hotels, as well as their preparation, signature and upload to the relevant internal platform. In addition, they will communicate these and coordinate with the departments involved.
•    Coordinate, with the Group Sales Manager, any meeting or group request that their accounts/markets may make for hotels in the area, supporting the closing of the sale personally.
•    Coordinate with Group Desk, through the Crosselling programme, any meeting or group request that their accounts or business visits may make for other MHI hotels.
•    Attend assigned events and sales actions organised by third parties or organised by MHI.
•    Participate in the preparation and implementation of the pre-opening Action Plan for the hotel.
•    Develops a site inspections calendar prior to the opening of the hotel, both for local accounts and in coordination with the Head of Segments for the Key, Strategic.
•    Proposes specific campaigns in the accounts under their responsibility and ensures that they are correctly distributed.
•    They actively participate in local professional organisations and forums related to the Corporate, MICE, Travel Industry segments.
•    Keeps local companies and associations up to date with the latest news about the hotels in the area, increasing their visibility.
•    Maintains a fluid commercial relationship with key tourism organisations and related professional organisations in their Sales Area (Convention Bureaux, Tourist Offices) participating in those jointly agreed actions (fam trips, promotional trips, etc.).
•    Promotes and participates in virtual sales actions related to hotels under their responsibility to reach a greater number of customers in a more efficient and dynamic way in the MeliáPro TravelLabs environment.
•    Coordinate and attend Fam Trips in hotels in the area.
•    Plan and execute sales site inspections, of any type or segment, that will take place in the hotels under their responsibility.

Requirements:
•    Degree in Tourism, Hospitality or Business.
•    At least 2 years in international hotels in the same position.
•    Knowledge of M&E hotel operations.
•    User level knowledge in FOCUS & OPERA and Office package.
•    Knowledge of luxury networks.
•    Competences: Global Vision, Results & Customer Orientated, Change Management.
•    Good level of English.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

If you want to be “Very Inspiring People“, follow us on: 

INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR