E-Commerce Manager - Gran Melia Jakarta

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Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

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• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

We are looking for E-Commerce Manager - Gran Melia Jakarta

Mission:

The E Commerce Manager is responsible  to drive the growth and success of the company's online sales channels by delivering exceptional customer experiences, optimizing digital marketing strategies, and ensuring seamless operational efficiency.

This role focuses on leveraging technology, data insights, and innovative strategies to Increase Online Revenue, Enhance Customer Experience, Streamline Operations, Stay Ahead of Market Trends, Build a Strong Brand Presence. The E-Commerce Manager is committed to delivering measurable results that align with the company's vision and long-term goals, ultimately contributing to its overall growth and success.

 What will I have to do?
1.    Develop and implement a comprehensive eCommerce strategy to drive online sales and achieve revenue targets.
2.    Manage and optimize the company’s eCommerce platform, ensuring an excellent user experience.
3.    Plan and execute digital marketing campaigns, including SEO, SEM, email marketing, and social media ads.
4.    Monitor and analyze website performance metrics, including traffic, conversion rates, and sales.
5.    Oversee product listings, descriptions, pricing, and inventory management.
6.    Collaborate with marketing, IT, logistics, and customer service teams to ensure seamless operations.
7.    Identify trends, evaluate competitors, and make data-driven recommendations for improvement.
8.    Manage customer engagement and ensure high levels of satisfaction.
9.    Ensure compliance with data protection regulations and implement secure payment systems.

What are we looking for?
•    Proven work experience as a E Commerce & Digital Marketing at 4*/5* International Chain hotel min. 2 years
•    Excellent in Digital Sales and Marketing Channel/Online Distribution production locally and internationally
•    Fresh thinking and innovation
•    Excellent communication and leadership skills
•    Ability to plan, multitask and manage time effectively
•    Good proficiency of English verbal and written.
•    Ability to improve the business by making recommendations & suggestions according to the market
•    Good Computer and database skills
•    Hard work, highly loyalty, discipline, and team work player
•    Results and service oriented with an eye for detailed
•    Flexibility and ability to adapt to different environments and cultures
•    Bachelor degree in Hospitality, Tourism, Business, Economic, or relevant field

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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