Restaurant Manager - Gran Melia Jakarta

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

We are looking for Restaurant Manager - Gran Melia Jakarta ( Chinese restaurant)

Mission:

Restaurant Manager mission is to ensure the smooth and efficient functioning of all Restaurant aspects of the hotel, with the ultimate goal of providing an exceptional guest experience. The Restaurant Manager plays a crucial role in overseeing Restaurant departments and processes within the hotel to maintain high standards of service, guest satisfaction, and profitability. Restaurant Manage ring has to orchestrate all Restaurant elements harmoniously, ensuring an impeccable guest experience while maintaining the hotel's reputation for luxury, elegance, and exceptional service. This involves overseeing departments, managing staff, optimizing processes, and maintaining the highest standards of quality and efficiency

#LI-KN1

Main responsibilities:

1.    Communicates to Chef and FB Manager any issues regarding food quality and service levels. 
2.    Ensures compliance with all restaurant policies, standards and procedures. 
3.    Ensure good relationships are built with internal and external customers
4.    Ensure Team Members consistently maintain brand standards and high levels of customer service
5.    Handle all customer inquiries in an appropriate and professional manner
6.    Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
7.    Ensure Team Members maximize all sales opportunities
8.    Accurately manage all transactions during service
9.    Manage Team Member schedules, stock, and wastage levels 
10.    Create an environment where everyone in the department and focus on “creating that special experience” to deliver exceptional customer service
 

Main requirements:

•    Familiarity with restaurant management software
•    Familiar with Chinese table set up & manner
•    Exposure to budgeting, basic accounting, and reporting skills
•    Good proficiency of Bahasa, English, and both verbal and written.
•    Fluently Mandarin speaking are advantages
•    Positive attitude, good communication, and team management abilities
•    Commitment to delivering a high level of customer service 
•    Very organized and eye for details Service oriented
•    Good interpersonal skills with ability to communicate with all levels of employees
•    Availability to work within 24/7

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

If you want to be “Very Inspiring People“, follow us on: 

INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR