Sales Manager (Chinese Market) - Gran Melia Jakarta

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

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• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

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Job Mission:
Sales Manager mission is to ensure the smooth and efficient functioning of all Sales aspects of the hotel, with the ultimate goal of providing an exceptional guest experience. The Sales Manager plays a crucial role  in overseeing Sales departments and processes within the hotel to maintain high standards of service, guest satisfaction, and profitability. Sales Manager has to orchestrate all  Sales elements harmoniously, ensuring an impeccable guest experience while maintaining the hotel's reputation for luxury, elegance, and exceptional service. This involves overseeing departments, managing staff, optimizing processes, and maintaining the highest standards of quality and efficiency especially for the corporate Chinese market

What will I have to do?
•    To meet and improve upon all agreed financial targets within the department
•    Always looking for exceed the expectation for our guests base on standard for product, staff productivity, and Gran Melia Jakarta Hotel’s image building  toward customers
•    Builds and strengthens relationships with existing and new corporate China Accounts
•    Participates in sales calls as individual or with sales team member to maintaining, engaging, improving values or acquire new business
•    Executes and supports the operational aspects of business booked (make an appointment, customer correspondence, generating proposal , writing contract, report, invoice)
•    Delegates or participates in delivering service excellence through each customer experience of stay

What are we looking for?
•    Excellent command of English and Mandarin preferred
•    Creative leader who will be able to implement out of the box ideas and solutions
•    Familiar with Chinese working culture
•    Knowing a passion for delivering exceptional levels of guest service
•    Very Organized and Detail
•    Ability to work under pressure and under own Initiative
•    Knowing about marketing plan, business plan, commercial strategies, negotiation skills

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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