Entertainment Manager - Melia Serenity Cam Ranh Beach Resort (pre-opening)

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

Mission:
The Entertainment Manager is responsible for the department and is in charge of adapting, developing and supervising the departmental strategy established in the hotel, committing themselves to achieving excellence in customer satisfaction and optimising the economic and human resources under their responsibility.

Main Responsibilities:
•    Define the different sports, wellbeing/wellness, children's and artistic programmes.
•    Coordinate and supervise the correct and optimal implementation of the programmes.
•    Supervise that the different programmes are carried out correctly, following the established standards, preparing improvement plans if necessary.
•    Ensure that teams know and understand all departmental manuals, programmes and standards.
•    Adapt the standards subject to the local customisation of the product.
•    Negotiate with external suppliers following established product guidelines.
•    Support in carrying out and approving material orders following the set product guidelines, for the best optimisation of economic resources.
•    Ensure optimal inventory control of their department.
•    Search and analyse information on the competitors to maintain the positioning of the department,
•    Research and develop innovative plans and programmes that keep the department at the forefront. 
•    Coordinate, support the implementation and analyse the pilots in their area.
•    Manage the hotel's seasonal closure and reopening processes.

Requirements:
•    Education And Training: University degree, preferably Tourism or Hospitality, Marketing or similar.
•    Languages: Fluent Vietnamese and advanced English.
•    Specific knowledge: 
o    Knowledge of sport, wellbeing/wellness, children's and artistic programmes.
o    Knowledge of hotel management tools.
o    Advanced command of the Office 365 package
o    Financial knowledge.
o    Knowledge of hotel operations.
o    Ability to lead and inspire a team.
o    Vocation for service. 
o    Analytical skills.
o    Creative abilities.
o    Excellent communication skills.
o    Problem-solving skills.
o    Organisation and planning.
o    Proactivity and innovation.
o    Attention to detail.
•    Experience:
o    External: 3 years in a similar position in the hospitality industry.
o    Internal: Minimum 2 years' experience in the entertainment department or other customer-facing department.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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