IT Manager - Melia Serenity Cam Ranh (pre-opening)

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We are looking for IT Manager - Melia Serenity Cam Ranh (pre-opening)

Mission:

Responsible for the smooth functioning of the IT Department and operations, including program development for both Front of House and Back Office, hardware maintenance for the main hotel computer system and personal computers, design and coordination of all IT functions, data storage and protection, and user equipment training.

Main responsibilities:

    Establish and maintain an efficient IT system for the hotel, focusing on asset management and data protection.
    Prepare and manage the annual IT budget in collaboration with the Hotel Business Partner.
    Prioritize and organize tasks for effective program development.
    Maintain departmental expenditures within budget and identify cost-saving opportunities.
    Ensure secure file management, prevent unauthorized access, and implement data protection measures.
    Train users on backup procedures and monitor compliance.
    Assist with internal IT controls and monitor system interfacing to prevent revenue losses.
    Organize user training in coordination with department heads and minimize operational interruptions.
    Maintain relationships with suppliers for hardware and software needs.
    Stay updated on new IT techniques and recommend system upgrades to management.
    Establish a checklist for IT equipment maintenance.

Main requirements:

• University Degree of Information Technology
• Fluent Vietnamese and advanced English. 
• IT system 
• Knowledge of hotel management tools.
• Advanced command of the Office 365 package
• Knowledge of hotel operations.
• Ability to lead and inspire a team.
• Vocation for service. 
• Analytical skills.
• Creative abilities.
• Excellent communication skills.
• Problem-solving skills.
• Organisation and planning.
• Proactivity and innovation.
• Attention to detail.
• External: 3 years in a similar position in the hospitality industry.
• Internal: Minimum 2 years' experience in the IT department 
   

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

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