PA to Cluster General Manager

“The world is yours with Meliá” 

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.

It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?

REMEMBER: To consider your candidacy, it's important that you are part of the Hotel Management Talent Pool.

Additionally, before applying, you must inform your direct supervisor and/or Hotel Director, as well as your HR manager, about your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

Mission:

A Personal Assistant to the Cluster General Manager is responsible for performing administrational and secretarial duties to the Executive Office and the Cluster General Manager.

What will you have to do?

Maintain strict confidentiality on all matters relating to Melia Hotels International, including all other internal matters directed to the General Manager’s Office and the Hotel.

Provide full personal assistant and secretarial assistance to the Cluster General Manager, including preparation of correspondence, screening telephone calls and organizing appointments.

Liaise with Department Heads and associates in relation to necessary follow-up on queries, deadlines, requests and special functions instigated by the Cluster General Manager.

Liaise with the Executive Committee members to ensure reporting deadlines to Division/ Regional Offices and Owners Representatives are met.

Coordinate Monthly Management Report to ensure regional deadlines are met.

Attend and transcribe minutes of weekly Department Heads Meeting for distribution to Department Heads.

Coordinate travel arrangements for the General Manager, ExCom and Department Heads as requested.

Draft Guest Questionnaire responses to be approved and signed by the General Manager.

Assist Department Heads with preparation of correspondence in answer to guest queries and complaints.

Represent the General Manager’s Office at guest/staff functions as required.

Assist in preparing the yearly Budget documents.

Liaison for office equipment and maintenance requirements (i.e. copier, printers), including control and cost containment of Executive Office stationery supplies.

Comply with all Corporate and Hotel Standards and Procedures.

Actively promote a work environment, which cares for guests and associates alike.

Performs other related duties as assigned.

What are we looking for? 

Excellent verbal and written English communication skills.

Performs other related duties as assigned.

At least 1 year of experience in a similar position.

Proficient in MS 365 or related software

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

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