Personal Assistant (PA) to General Manager - Melia Serenity Cam Ranh (pre-opening)

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We are looking for PA to GM - Melia Serenity Cam Ranh (pre-opening)

Mission:

Responsible for performing administrational and secretarial duties to Executive Office and General Manager.

Main responsibilities:

    Maintain the strictness confidentiality on all matters relating to Melia International, including all other internal matters directed to the General Manager’s Office and the Hotel.
    Provide full PA and secretarial assistance to the General Manager, including preparation of correspondence, screening telephone calls and organizing appointments,
    Liaise with Department Heads and associates in relation to necessary follow-up on queries, deadlines, requests and special functions instigated by the General Manager.
    Liaise with the Executive Committee members to ensure reporting deadlines to Division/Regional Offices and Owners Representatives are met.
    Coordinate Monthly Management Report to ensure Regional deadlines are met.
    Attend and transcribe minutes of weekly Department Heads Meeting for distribution to Department Heads.
    Coordinate travel arrangement for the General Manager, Excom and Department Heads as requested.
    Draft Guest Questionnaire responses to be approved and signed by the General Manager.
    Assist Department Heads with preparation of correspondence in answer to guest queries and complaints.
    Maintain an efficient filing 
    Represent the General Manager’s Office at guest/staff functions as required.
    Coordinate and allocate overflow work amongst hotel secretaries.
    Assist in preparing the yearly Budget documents.
    Sort and distribute daily mail and coordinate courier services
    Liaison for office equipment and maintenance requirements (i.e. copier, printers), including control and cost containment of Executive Office stationery supplies.
    Ensure compliance with legislated health and safety requirements within the workplace.
    Comply with all Corporate and Hotel Standards and Procedures.
    Actively promote a work environment, which cares for guests and associates alike.
    Prepare “Manager on Duty” roster.

Main requirements:

• Bachelor Degree
• Fluent English & Vietnamese in both speaking and writing
• Secretarial 
• Knowledge of hotel operations.
• Excellent communication skills.
• Organisation and planning.
• Proactivity and innovation.
• Attention to detail.
• External: 2 years in a similar position in the hospitality industry.
• Internal: Minimum 1 years' experience in administration or guest service job.
   

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

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