Restaurant Manager - Melia Serenity Cam Ranh Beach Resort (pre-opening)

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

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Mission:
Organise the operation of the restaurants to guarantee the quality of the service offered to the customer to contribute to the achievement of the Food and Beverage ratios and the economic, quality, working environment, people development and operational objectives of the hotel.

Responsibilities:
•    Knowledge of implementing the restaurant's methodology (products, orders, service standards).
•    Knowledge of and follow-up on the restaurant products in the hotel.
•    Planning menus (menu rotation).
•    Reviewing and following up on maintenance actions in the facilities.
•    Review VIP procedures.
•    Carry out inventory procedures (if applicable).
•    Carry out stock revision processes.
•    Manage orders.
•    Manage staff.
•    Manage suppliers.
•    SAP products.
•    Follow-up comments on Review pro and social media and action plans.
•    Review the daily/weekly/biweekly/monthly HACCP Control.
•    Participate in daily briefings to keep abreast of departmental situations.
•    Participate in service order follow-up meetings to ensure timely events.
•    Participate in monthly management meetings with updated results of their department.
•    Ensure the team's knowledge of the data sheets for the different outlets.
•    Creating action plans for their hotel, at the implementation level for product proposals in the hotel bar/bars.
•    Monitor staff costs by outlets, productivity KPIs, cooks ratios per cover, events, and breakfasts.
•    Prepare the team's working calendar for RLT.
•    Plan daily washing line, daily cleaning of kitchen areas, plan weekly/fortnightly/monthly deep cleaning.
•    Present F&B Investments - PAI for approval.
•    Prepare the investment budget, considering the need for new equipment to ensure quality and productivity in the following year.
•    Ensure compliance with the Clarity processes they are responsible for.

Requirements:
•    Higher degree and/or university degree, preferably Tourism or Hospitality, or similar
•    At least 1-2 years’ experience in a similar position, in the sector.
•    Specific knowledge: 
    Knowledge of the F&B area, both the waiting service (restaurant) and the bar.
    Knowledge of cashiers' closing and reconciliation, stock management, and ordering.
    Knowledge of the latest bars trends.
    Ability to ensure health and safety procedures (HACCP).
    Cost control/ management.
    Knowledge of REVO, and POS management.
    Advanced command of the Office 365 package
    Knowledge of hotel operations.
    Ability to manage both the waiting and bar team, produce rotas, and ranks.
    Ability to work in a team, service and quality oriented, professionalism, global and strategic vision and communication and influence as key competencies. Creativity and innovation.
•    Languages:

- Fluent Vietnamese in both speaking & writing.

- Advanced English. A third language will be highly valuable.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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