Executive Assistant Manager - Zel Punta Cana

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Hotel Information

Zel Punta Cana, an all-inclusive resort set on the breathtaking Playa Bávaro, is seeking an experienced Executive Assistant Manager to join our leadership team. Our resort, influenced by the vibrant Mediterranean lifestyle in collaboration with Rafa Nadal, offers an unforgettable holiday experience with luxurious swim-up suites, sparkling pools, a vibrant beach club, and world-class dining. At Zel Punta Cana, you can embrace the best of both worlds—Mediterranean spirit and Caribbean charm.

• AUA Spa: ZEL Punta Cana is home to an authentic paradise of wellness: AUA Spa, offering endless opportunities to relax, recharge, and start fresh.
• Pets Welcome: ZEL Punta Cana is a pet-friendly Dominican Republic hotel with an exclusive dog program.
• Gastronomy: With 7 exclusive F&B outlets, ZEL Punta Cana offers a variety of gastronomy, from Mediterranean-style buffets, Mexican folklore, and Greek elegance to a culinary experience that combines the passion and intensity of fire at the Volcán restaurant, exclusive Japanese cuisine at our Noyko restaurant, and an exclusive Silvestre wine bar.

• Number of Rooms: 190

Mission of the position

Reporting directly to the Hotel Manager of ZEL Punta Cana, you would be responsible for:

• The Operations of the Hotel and the strategy of the hotel: planning, coordination, management, supervision and analysis of results from all Hotel Departments.
• Direct and inspire the high performance of hotel teams continuously evaluating and maintaining high service, quality and productive processes and workflow.
• Ensure the smooth implementation of the procedures and policies of Meliá Hotels International in alignment with the strategic plans.

What are we looking for ?

• A minimum of 1-2 years of experience as an Executive Assistant Manager or similar positions.
• Be able to be front the operations and guest focus.
• 360 degrees of Hotel Operations knowledge.
• Experience in resort, volume & All Inclusive hotels. 
• University diploma / degree, preferably in Tourism (or equivalent Hospitality and Tourism studies).
• International experience is preferred.
• Functional knowledge of all department operations.
• Attention to detail & a passion for excellence.
• Warm and dynamic person. 
• Able to work with an Operations Center. 
• Demonstrate ability of Human Resources Management & Talent Development.
• Knowledge of IT tools used in hotel management.
• Proficient in Microsoft Office.
• High geographical flexibility is preferred.
• Spanish & English language is mandatory.  
• Able to reside in Dominican Republic.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

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