Bellman - ME Lisbon

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

ME Lisbon is a luxury hotel that is part of the prestigious Meliá Hotels International chain. Located in the heart of Lisbon, our hotel offers a unique and sophisticated experience, combining avant-garde design with exceptional service for our guests.

Mission: The Bellman is responsible for assisting guests upon arrival, during their stay, and at departure, while upholding the brand's service standards. This position is essential for ensuring a warm welcome and farewell, enhancing the overall guest experience.

What will you have to do?

• Greet and assist guests: Provide a warm and professional service upon arrival and departure, ensuring guests feel welcomed and comfortable.
• Handle and store luggage: Safely manage guests' luggage in an organized manner, ensuring their belongings are always in good condition.
• Maintain cleanliness and organization: Ensure the hotel entrance and lobby remain clean, organized, and welcoming, creating a positive first impression.
• Provide information: Offer guests detailed information about hotel services, available transportation, and local attractions, always with a proactive attitude.
• Communicate with the front desk: Maintain constant communication, staying informed about arrivals, departures, and any special guest requests, including VIP arrivals. Respond promptly to any guest request or complaint, ensuring quick, efficient, and professional resolution.
   

What are we looking for?

• Education: Training in hospitality or tourism.
• Languages: Portuguese. Knowledge of a second language is a plus.
• Specific Knowledge: Knowledge of hotel operations, service-oriented attitude, customer service techniques, access control and evacuation procedures and communication skills.
• Experience: Minimum of 1 year of experience in a similar position.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

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