Host/Hostess - ME Lisbon

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

ME Lisbon is a luxury‑lifestyle hotel located in the heart of the city, known for its contemporary design, vibrant energy, and highly personalized service. A destination that delivers unique experiences to both business and leisure travelers, always with the unmistakable ME signature.

Mission: As a Host/Hostess, you will be the first point of contact for our guests, embodying the ME spirit through a warm, stylish, and personalized welcome. Your mission is to ensure an impeccable experience from the very beginning, upholding the highest standards of presentation, courtesy, and excellence.

What You Will Do?

• Deliver a personalized guest experience, anticipating needs and exceeding expectations.
• Consistently provide a warm, elegant, and professional welcome and farewell to all guests.
• Escort guests to their tables, ensuring maximum comfort in coordination with the area manager or service team.
• Present menus, support drink orders (depending on the outlet), and ensure full compliance with service procedures and quality standards.
• Manage telephone reservations, accurately recording guest details: name, booking time, number of guests, accommodation information, and contact details.
• Execute all tasks and instructions assigned by your supervisor with precision and attention to detail.
• Ensure strict compliance with health, hygiene, and safety regulations.
• Communicate relevant guest feedback to the management team to support continuous improvement.

What We Are Looking For?

• 1 to 2 years of experience in a similar role.
• Strong quality and customer‑service orientation.
• High level of Portuguese and English.
• Solid knowledge of F&B service, food handling, hygiene, and safety standards.
• The ME attitude: energy, sophistication, presence, and a genuine passion for creating memorable guest experiences.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

If you want to be “Very Inspiring People“, follow us on: 

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