Housekeeping Administrative - ME Lisbon

“The world is yours with Meliá” 

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

ME Lisbon is a luxury hotel located in the heart of the city, renowned for its modern design, vibrant lifestyle, and excellent service. We create unique and memorable experiences for both business and leisure travelers, and we are now looking for someone eager to join this dynamic energy.

Mission: Ensure seamless coordination between Housekeeping, Front Office and guests, supporting daily operations through strong administrative organization and guest-focused service, while upholding ME Lisbon’s luxury standards.

What will you have to do?

• Act as a liaison between Housekeeping, Front Office, and other departments to ensure smooth room operations.
• Manage and follow up on guest requests, special requirements, and feedback related to rooms, ensuring timely resolution.
• Provide administrative support to the Housekeeping department and supervision team (schedules, reports, documentation).
• Support the Housekeeping supervision team in coordinating daily operational priorities and service recovery when needed.Monitor room readiness and service quality, following up on identified issues with supervisors and operational teams.
• Contribute to continuous improvement initiatives within the Rooms Division, enhancing processes and guest experience.

What are we looking for?

• Minimum of 1 year of experience in Housekeeping, Rooms Division, Guest Service, or hotel operations.
• Degree in Tourism, Hotel Management, or a related field (preferred).
• Strong organizational and administrative skills, with high attention to detail.
• Guest‑oriented mindset, with the ability to manage requests and feedback professionally.
• Excellent communication skills and ability to work cross‑departmentally.
• Fluency in Portuguese and English; additional languages are a plus.
• Flexibility to work shifts, including weekends and holidays.

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

If you want to be “Very Inspiring People“, follow us on: 

INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR