Laundry Manager - ME Lisbon

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Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

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• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

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ME Lisbon is a luxury hotel located in the heart of Lisbon, known for its modern design and excellent service. It offers a unique experience for both business and leisure travelers.

Your mission: Under the supervision of the Housekeeping Manager and his assistant, the Laundry Manager is responsible for the organization, responsibility, and management of the entire Laundry department, ensuring continuous compliance with the highest standards.

What You Will Do

• Achieve efficient guest satisfaction in compliance with the highest standards.
• Supervise and coordinate the activities of the laundry staff, ensuring that standards of cleanliness and presentation are met.
• Plan and assign daily tasks, including inventory management of supplies and equipment.
• Ensure consistent supply of clean, neat and quality linens and uniforms.
• Manage inventory levels of linens, uniforms, and other laundry items.
• Coordinate with purchasing departments to ensure an adequate supply of materials for ongoing operations.
• Ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up
• Check the linen, uniform for cleanliness and defects and to recommend replacement if necessary.
• Conduct regular inspections to identify and address any issues in the laundry process.
• Manage and resolve any issues or complaints related to the cleanliness of laundry and uniforms
• Train and develop laundry staff, ensuring they are trained in hotel policies and procedures.
• Ensure compliance with health and safety standards in all work areas.
• Participate in the evaluation of staff performance and provide constructive feedback.

What We Are Looking For

• Minimum 2/3 years of experience in the role.
• High level of Portuguese and good English is a plus.
• Hospitality degree.
• Knowledge of laundry operations, equipment, and chemicals.
• Leadership, personnel management, and decision-making skills.
• Quality and customer service oriented.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

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