Learning Associate - ME Lisbon

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

ME Lisbon is a luxury hotel that is part of the prestigious Meliá Hotels International chain. Located in the heart of Lisbon, our hotel offers a unique and sophisticated experience, combining avant-garde design with exceptional service for our guests.

Mission: The Learning Associate will play a key role in promoting a culture of training and development at ME Lisbon. The main mission is to identify, coordinate, and implement learning initiatives across the hotel, ensuring the growth of internal talent and aligning training activities with the hotel’s strategic goals.

What You'll Have to Do?

1. Coordinate the annual training plan: Identify training needs, organize programs (onboarding, legal compliance, service culture, etc.), and ensure execution within the allocated budget.
2. Manage platforms and documentation: Promote the use of the e-Meliá platform, record activities in DIGITAL SPACE, and keep all face-to-face training documentation up to date.
3. Collaborate with external providers: Coordinate training with external entities, ensuring alignment with Meliá standards and budget control.
4. Support key HR processes: Assist with onboarding new employees, support pre-opening or rebranding training, and coordinate Personal Training Plans (PTP) and Job Training Plans (JTP).
5. Drive talent development: Identify internal talent, promote development campaigns, and train department heads on talent management tools.
6. Analyze and improve: Collect key metrics, monitor industry trends, and propose continuous improvements to training and development processes.
7. Provide administrative support to the HR team when needed.

What We're Looking For?

• Education: Degree in Human Resources or related fields.
• Experience: Minimum of 1 year in a similar position.
• Languages: Fluency in Portuguese and English (mandatory).
• Technical Knowledge: HR legislation and trends. Experience with SAP SuccessFactors (preferred). Understanding of hotel operations and hospitality environments.
• Personal Skills: Excellent communication and influencing skills. Highly organized, proactive, and results-oriented. Ability to build genuine relationships at all levels of the organization. Positive, collaborative, and solution-focused mindset.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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