Groups and Events Manager
London, GB
“The world is yours with Meliá”
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Be proud to belong to Meliá as we are proud of you 😉
Job mission:
As a Groups & Events Manager, you will lead the Groups & Events department, driving revenue growth, operational excellence, and outstanding guest experiences. You will oversee the full lifecycle of group and event business — from sales development and contracting to planning, execution, and post-event analysis — ensuring profitability while maintaining exceptional service standards.
Your responsibilities:
• Lead and develop the Groups & Events team, setting clear objectives and driving performance
• Manage and grow a portfolio of MICE and social event accounts to maximise revenue and repeat business
• Oversee the planning and execution of all groups and events from contract signature to post-event review
• Ensure accurate preparation and timely distribution of group summaries and BEOs
• Chair pre-convention meetings and act as senior liaison between clients and hotel departments
• Monitor forecasting, budgeting, and revenue reporting for the department
• Conduct market analysis and competitor benchmarking to inform pricing strategies
• Review contracts, billing, and financial performance to ensure accuracy and profitability
• Participate in hotel business reviews, providing detailed segment analysis and projections
What are we looking for:
• Minimum 3 years’ experience in a senior Groups & Events or MICE leadership role
• Proven track record of driving revenue and achieving financial targets
• Strong leadership and team development skills
• Excellent commercial awareness and financial acumen
• Strong organisational and strategic planning abilities
• Outstanding communication and stakeholder management skills
• High attention to detail and problem-solving capability
• Passion for delivering exceptional guest experiences
• Fluency in English; additional languages are an advantage
• Eligibility to work in the UK is essential
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
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