Night Receptionist

“The world is yours with Meliá” 

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family 😉🌟

About ME London Hotel, WC2R 1HA

 ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand!

 ** Salary package: up to 27,634 plus tronc // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**

Night Receptionist / Front Office Agent

Responsibilities will include, but are not limited to:

·        To ensure that all guests receive warm, memorable and personalised assistance during the night duty hours.

·        Setting the scene for their stay, ensuring that guest needs are anticipated and any requests are actioned. Additionally, complete tasks accurately and within given deadlines. 

·        Ensure the hotel remains safe throughout the night while providing support to the hotel team, carrying out additional Maintenance, F&B and HSK roles.

Deal with complaints quickly and efficiently, find suitable solutions to any problems that may arise, and communicate issues immediately to management.

What we are looking for

·       English, spoken and written

·       Love interacting with people.

·       Understand the impact of their job on the overall guest experience, safety, and security of the hotel operation.

·       Be a team player.

·       Knowledge of Health & Safety practices

The successful candidate must already have eligibility to work in the UK.

Because belonging to the great Meliá family is being VIP  

Our Benefits Package Includes:

·       Competitive Salary

·       Holidays: 28 days’ holiday including 8 public holidays

·       Contributory pension scheme

·       Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)

·       Discounted dental and health cover with HSF

·       Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)

·       Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform

·       Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)

·       High street discounts: with Perks at Work

·       Pay Day Parties

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

If you want to be “Very Inspiring People“, follow us on: 

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