SALES MANAGER (M/F/D) | MELIA & INNSiDE BY MELIA LUXEMBOURG
Luxembourg (Fr), LU
“The world is yours with Meliá”
Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.
Are you ready to take the next step in your career with us?
REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.
MISSION: Responsible for complying with the budget of hotels in their designated segment or geographical areas with a vision of the area of origin business. Capture, develop and retain those accounts and carry out the actions established in the sales action plan to achieve and exceed the quantitative and qualitative objectives defined in the hotel's Business Plan.
YOUR KEY RESPONSIBILITIES
- Develop and execute sales plans to achieve revenue targets across assigned markets and business segments.
- Manage and grow a portfolio of local, key and strategic accounts.
- Identify new business opportunities and expand the hotel’s presence in existing and emerging markets.
- Negotiate corporate agreements, RFPs, MICE contracts and group business.
- Build strong relationships with corporate clients, tourism partners, associations and industry organisations.
- Coordinate sales activities, client visits, site inspections, events and familiarisation trips.
- Promote the hotels, services and global loyalty and sales programmes through in-person and virtual channels.
- Support budgeting, forecasting, business planning and performance reporting.
- Contribute to hotel pre-opening plans and commercial launch activities.
- Resolve account and customer matters efficiently, ensuring a high level of satisfaction.
- Support the recruitment, development and engagement of team members.
- Champion brand standards and help create personalised guest experiences that exceed expectations.
WHAT MAKES THIS ROLE EXCITING
- A varied commercial role combining sales, account management and business development.
- The opportunity to build valuable relationships across the corporate, MICE and travel industries.
- Direct involvement in hotel growth, strategic planning and pre-opening activities.
- The chance to make a visible impact on revenue, customer satisfaction and brand awareness.
IS THIS YOU?
- You have a degree in Tourism, Hospitality, Business or a related discipline.
- You bring at least 2 years of relevant experience, preferably in a cluster role.
- You understand Meetings & Events operations and the luxury hotel market.
- You are comfortable working with FOCUS, OPERA and Microsoft Office.
- You communicate confidently in both French and English.
- Any additional language is a valuable asset.
- You are customer-focused, results-driven and comfortable working in a changing international environment.
At Meliá we are all VIP
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.
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