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STEWARD (M/F/D INNSiDE by Melia Luxembourg CDD

Area:  Food & Beverage
Location: 

Luxembourg (Fr), LU

Req Id:  39659

“The world is yours with Meliá” 

 

Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.

 

Are you ready to take the next step in your career with us?

 

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

 

OPERATIONS 

  • Comply with the instructions of their immediate supervisor regarding tasks and obligations assigned to them, verifying that they have all the equipment and supplies necessary to carry out their work, properly handling it to avoid waste and losses. 

  • Collect from the service areas: crockery, glassware, plateau and the different utensils for preparing the food and proceed to clean them, using detergents and complying with the appropriate cleaning procedures and storing them in the places assigned to be used again. 

  • Clean kettles, ovens, griddles, hoods, salamanders, grills, etc., according to the established procedures, observing at all times the safety measures and standards to avoid the risk of accidents. 

  • Carry out the cleaning of assigned areas, such as floors, walls, doors, furniture, etc. complying with the highest standards of hygiene and cleanliness. 

  • Systematically collect all the rubbish bins in the different sections, replacing them at the same time with clean empty ones with their respective bags and lids. It carries out the unloading, review and classification of garbage, as well as the washing of the bins. 

  • Handle all operating equipment with extreme caution when transporting it to avoid any accident, spills or breakages, complying at all times with safety regulations. 

  • Execute all the instructions and work assigned by their immediate superior, as well as the responsibilities that the position requires. 

CUSTOMER EXPERIENCE 

  • Know the philosophy of the Brand and comply with the standards, operational and identity manuals that apply to their department.  

  • Ensure the customer experience and personalise their stay, anticipating their needs and exceeding their expectations.  

  • Attend to customer incidents, communicating the actions taken to their manager. Escalate the incident to the person in charge if they cannot provide a solution. 

  • Know the objectives of Voice of the Customer and execute the necessary actions to fulfill them.  

  • Support their manager with the Sensory Architecture established for their areas.  

  • To know and promote the services and facilities of the hotel as well as the entertainment program, experiences and events. 

HEALTH & SAFETY/ HEALTHY WORKPLACE 

  • Know the evacuation plan of the Hotel.  

  • Know the personal protective equipment and use it correctly. 

  • Know the methods, work procedures and risks inherent to their activity. 

  • Assume the responsibilities assigned to them in the Occupational Health and Safety Management System Manual. 

 

At Meliá we are all VIP

 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

 

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

 

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

 

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

 

If you want to be “Very Inspiring People“, follow us on: 

 

INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR

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