Chef de Rang Room Service - Melià Milano

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

Mission: Responsible for providing appropriate and courteous service. Complies at all times with quality standards and pays special attention to customer service, ensuring that food and beverages are presented correctly before being delivered to customers in order to ensure the satisfaction of guests and customers, and earn their recognition and preference for hotel services.

What will you have to do?

• Take orders over the phone and serve them in the room with the highest standards.
• Ensure that orders are prepared and delivered quickly and efficiently, following established timelines.
• Maintain an in-depth knowledge of the menu and specials to answer any guest questions and suggest appropriate options.
• Receive and process payments 

• Execute all instructions and work assigned to them by their immediate superior, as well as any responsibilities that their position requires

• Communicate customer feedback to managers 

• Make guests feel comfortable and enhance the guest experience.
• Respond promptly and courteously to any requests.

What are we looking for?

• Fluent in Italian and in English.
• Friendly, outgoing, and positive.
• Enjoy being part of a team.
• Previous experience in the same position in hotels of similar category.
• Excellent organizational skills and ability to find solutions.
• A genuine passion for customer service and a sparkling personality.
• Great communication skills, desire to develop and progress in your role.
• Flexibility and enthusiasm are key for this position.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

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