Restaurant Manager - Palazzo Cordusio Gran Melià Hotel
Milano, IT
“The world is yours with Meliá”
Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family 🚀
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Job Summary: Organize and supervise the restaurant operations to ensure high-quality service, contributing to the achievement of the Food & Beverage department’s financial, quality, people development, and operational objectives.
What will you have to do?
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Oversee daily restaurant operations, ensuring service excellence, product quality, and compliance with brand standards.
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Manage inventories, suppliers, and orders through SAP.
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Monitor maintenance, HACCP procedures, and cleaning schedules.
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Review customer feedback (Review Pro, social media) and implement improvement plans.
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Participate in briefings and meetings to follow up on performance and results.
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Support the Head of Department in managing budgets, staff costs, productivity KPIs, and efficient use of materials and services.
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Assist in staff selection, development, and engagement initiatives.
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Promote HR programs and contribute to a positive and motivated team environment.
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Ensure a personalized guest experience, anticipating needs and resolving incidents effectively.
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Guarantee compliance with Health & Safety policies and proper use of protective equipment.
What are we looking for?
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Location: Palazzo Cordusio, Milan, Italy
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Languages: Fluent in Italian and English (both spoken and written); knowledge of an additional language is preferred.
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Experience: Previous experience in a similar position, preferably within a hotel environment.
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This position does not include accommodation.